![]() Their reply confirmed that the software was never uploaded, so they attached a zip file with a renamed extension. ![]() Searching high and low on the IOGEAR website, I couldn't find the driver, so I contacted support. Past that, you're told to connect cables to every port and download some audio controller software without a direct link. It mentions the system requirements for comfortable use, including the need for a USB 3.1 port for capturing live 4K video. The quick start guide is 14 pages long, including the usual legal jargon and glossary. You're left on your own when a simple application showing a live preview would have sufficed. Still, any novice will have a terrible time navigating the confusing minefield of steps it takes to use every feature IOGEAR advertises, ruining the benefits of any money saved over the competition. Someone with experience in live streaming should be able to get a clear signal running with this card if they have enough knowledge of software like OBS Studio or XSplit. My praise for the UpStream 4K has to end with it being at least functional. Still, the setup process and general use leave much to be desired. Overall, the UpStream 4K capture card has a legitimate ability to capture live video in various frame rates and screen resolutions, earning it a decent starting score. Capturing uncompressed videos and screenshots is ideal for those looking to share comparisons on specific games. HDR video capture is a notable feature of IOGEAR's capture card, with HDR10 and auto HDR enabled on Xbox, allowing you to record with a broader array of colors and brightness levels. ![]() Still, you can handle this yourself in the Xbox party menu or with a third-party joypad featuring dedicated volume buttons like the Turtle Beach Recon controller. Unfortunately, there are no options on the capture card for volume control. Sure enough, you can split party chat from the HDMI audio source, ideal for anyone looking to capture multiplayer antics and keep the voices intact. Generous enough to include all the cables in the box that you need to use the advertised features, I connected the 3.5mm jack cable to my controller and a pair of wired headphones to the UpStream. (Image credit: Ben Wilson | Windows Central)
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